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Customer Survey
Questions
When I had a question, the Customer Service Representative answered my questions promptly.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

When I had a question, the Customer Service Representative answered my questions respectfully and without being condescending.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

My order was process accurately.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

Customer Service Representative gave helpful suggestions regarding the details of my order.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

Customer Service Representative took the time necessary to answer my questions.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

When I made a change to my order, the change was processed quickly and correctly.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

The Customer Service Representative was knowledgeable about our products.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

The Customer Service Representative maintained a positive attitude and professionalism at all times.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree

Have you been a user of our products in the past?*
Less than a year
1-2 years
3-5 years
More than 6 years

How would you rate the quality of this order?*
Met expectations
Exceed expectations
Did not meet expectations

Please tell us how we might have improved our products and service?

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