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Customer Satisfaction Survey
Questions
*My order was process accurately.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*When I had a question, the Customer Service Representative answered my questions promptly.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*Customer Service Representative gave helpful suggestions regarding the details of my order.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*Customer Service Representative took the time necessary to answer my questions.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*When I made a change to my order, the change was processed quickly and correctly.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*The Customer Service Representative was knowledgeable about our products.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*The Customer Service Representative maintained a positive attitude and professionalism at all times.
Strongly Agree Agree Not sure Disagree Strongly Disagree 
*Have you been a user of our products in the past?
Less than a year 1-2 years 3-5 years More than 6 years 
*How would you rate the quality of this order?
Met expectations Exceed expectations Did not meet expectations 
Please tell us how we might have improved our products and service?
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